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Television Sets

CPSC Recall #10-746 — July 7, 2010

Recall Summary

Recall Number10-746
Recall DateJuly 7, 2010
Remedy TypeRepair
Units AffectedAbout 2,700
ImporterPDi Communications Inc., of Springboro, Ohio
Manufactured InChina

Where It Was Sold

PDi Communications to distributors that service healthcare facilities such as hospitals
medical centers and nursing homes nationwide from September 2008 through July 2009 for about $1
000.

Product

Television Sets

Description

This recall involves 26-inch and 32-inch wall-mounted LCD television sets that were installed in healthcare facilities, such as hospitals, medical centers and nursing homes. Model and serial number ranges included in this recall are listed in the chart below. The model number is printed on a label on the back of the television sets. Other models of PDi television sets or units that are outside the serial number range are not included in this recall.Model NumberSerial Number RangePDI-P26LCDC0832-D009-00001-A through 0913-D009-02500PDI-P32LCDD0902-D010-00001-A through 0921-D010-01419

Hazard

A capacitor on the television's power supply board can fail, posing a fire hazard.

Incidents & Injuries

PDi Communications has received one report of an incident involving a flame in February 2010. No injuries have been reported.

Remedy Instructions

Immediately stop using the recalled television sets, remove the power cord to prevent the TV from being powered on and contact PDi to receive a free repair. PDi began contacting healthcare facilities about this problem in March. Facilities that have not been contacted by PDi or its authorized agent should contact the firm for a free repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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