Double stroller

CPSC Recall #10-321 — August 18, 2010

Recall Summary

Recall Number10-321
Recall DateAugust 18, 2010
Remedy TypeRepair
Units AffectedAbout 3,700
Manufactured InChina

Where It Was Sold

Juvenile product and mass merchandise retailers nationwide and online retailers
including www.albeebaby.com and www.babiesrus.com
from January 2007 through August 2008 for between $400 and $430.

Product

Double stroller

Description

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.Name of Product: Double strollerUnits: About 3,700Distributor: Lan Enterprises LLC of Hillsboro, Ore., and formerly of Beaverton, Ore.Hazard: The stroller's frame latch above the front wheels can fail when the stroller hits an object, causing the stroller to unexpectedly collapse. This can result in minor scrapes, cuts and bruises.Incidents/Injuries: The company has received 185 reports of frame latch failures. In one incident a 13-month-old boy and a 3-year-old boy received scrapes and bruises when their stroller hit a sidewalk and the stroller collapsed.Description: This recall involves 2007 and 2008 Zooper Tango double strollers with a model number of SL808B and SL808F. The model numbers were printed on the original packaging. The strollers have production dates ranging from January 1, 2007, through April 30, 2008. The production dates are printed on the warning labels attached to the seats. The word "Zooper" is printed on the stroller canopies and grab bars. The Web address www.zooper.com is printed on the basket under the stroller seats.Sold at: Juvenile product and mass merchandise retailers nationwide and online retailers, including www.albeebaby.com and www.babiesrus.com, from January 2007 through August 2008 for between $400 and $430.Manufactured in: ChinaRemedy: Consumers should immediately stop using these recalled strollers and contact Zooper USA to receive a free repair kit.Consumer Contact: For additional information, contact Zooper USA toll-free at (888) 966-7379 between 9 a.m. and 5 p.m. PT Monday through Friday or visit the firm's website at www.zooper.com (pdf).

Hazard

The stroller's frame latch above the front wheels can fail when the stroller hits an object, causing the stroller to unexpectedly collapse. This can result in minor scrapes, cuts and bruises.

Incidents & Injuries

The company has received 185 reports of frame latch failures. In one incident a 13-month-old boy and a 3-year-old boy received scrapes and bruises when their stroller hit a sidewalk and the stroller collapsed.

Remedy Instructions

Consumers should immediately stop using these recalled strollers and contact Zooper USA to receive a free repair kit.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.