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Specialized Vado and Como IGH E-Bikes with Chain Guards

CPSC Recall #25-200 — March 27, 2025

Recall Summary

Recall Number25-200
Recall DateMarch 27, 2025
Remedy TypeRepair
Units AffectedAbout 32,400 (In addition, about 3,200 were sold in Canada and about 190 were sold in Mexico)
ImporterSpecialized Bicycle Components Inc., of Morgan Hill, California
Manufactured InVietnam and Taiwan

Where It Was Sold

Authorized Specialized Bicycle retailers nationwide and online from March 2021 through November 2024 for between $3
250 and $5
750.

Product

Specialized Vado and Como IGH E-Bikes with Chain Guards

Description

This recall involves Specialized Vado and Como IGH e-bikes with chain/belt guards. The recalled e-bikes have an internal gear hub (IGH) and no rear derailleur (gear shift). The Specialized Bicycle brand name is located on the bike frame and the bikes are offered in a variety of colors, including black, limestone, red, sand, sea foam, navy, purple, white, gray, raspberry, umber, dark gray and yellow. The e-bikes have the following model numbers printed on the white and black serial number label located on the underside of the bicycle’s top tube.Recalled Specialized Bicycle Model NumbersCOMO 3.0 IGHCOMO 5.0 IGH ULVADO 3.0 IGH STEP THROUGH ULCOMO 3.0 IGH ULCOMO SL 4.0VADO 3.0 IGH ULCOMO 4.0 IGHCOMO SL 5.0VADO 5.0 IGHCOMO 4.0 IGH ULVADO 3.0 IGHVADO 5.0 IGH STCOMO 5.0 IGHVADO 3.0 IGH STVADO 5.0 IGH STEP THROUGH UL

Hazard

The bike’s protective chain/belt guard does not cover the belt drive and loose clothing can get entrapped in the belt drive, posing a fall hazard.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately stop using the Specialized Vado and Como IGH e-bikes and contact their nearest authorized Specialized retailer for a free installation of an updated protective chain/belt guard. Specialized Bicycle is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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