APOTHEKE’s Pumpkin Ginger 3-Wick Scented Candles
CPSC Recall #25-199 — March 27, 2025
Recall Summary
| Recall Number | 25-199 |
| Recall Date | March 27, 2025 |
| Remedy Type | Refund |
| Units Affected | About 640 (In addition, about 11 were sold in Canada) |
| Manufactured In | United States |
Where It Was Sold
| Crate & Barrel stores nationwide and online at crateandbarrel.com from June 2024 through January 2025 for about $80. |
Product
APOTHEKE’s Pumpkin Ginger 3-Wick Scented Candles
Description
This recall involves APOTHEKE’s 26 oz. (761 g) Pumpkin Ginger 3-Wick Scented Candles. The 3-wick candles are white and were sold in a 26 oz. (761 g) amber glass container. “APOTHEKE” is printed in gold on the front of the container. Batch code “CB-240603” is printed on a label affixed to the underside of the container.
Hazard
The flame can burn too high and cause the candle to ignite and the glass container to break, posing fire, burn and laceration hazards.
Incidents & Injuries
APOTHEKE has received six reports of the candle’s flames burning too high; four resulting in minor property damage, including singed surfaces and one minor burn to a consumer’s hand.
Remedy Instructions
Consumers should immediately stop using the recalled candles and contact APOTHEKE to receive a full refund in the form of an APOTHEKE online store credit or a check. Crate & Barrel is contacting all known purchasers directly. After the refund request is submitted, candles should be immediately discarded.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.