Steelcase Recalls Cachet Swivel Chairs Due to Fall Hazard
CPSC Recall #11-110 — January 24, 2011
Description
The front seat support part of the chair can crack and fail.
Hazard
"The front seat support part of the chair can crack and fail, posing a fall hazard to consumers."
Incidents / Injuries
The firm has received one report of a chair support failure resulting in a back injury.
Remedy
"Steelcase will replace chairs for individual consumers who purchased chairs online or from retail outlets listed above. For all commercial customers who purchase chairs in quantity, Steelcase will replace the chair support parts. Chairs should be inspected for cracks in the front seat support according to the instructions posted at http://recall.steelcase.com. If any cracks are identified, consumers should immediately stop using the chairs and contact Steelcase. Even if no cracks are identified, consumers should contact Steelcase to arrange for the replacement process and periodically check for cracks until the chair supports are replaced."
Units Affected
"About 165,000"
Sold At
"Authorized Steelcase dealers and retail outlets including Healthy Back Store, CSN, Home Office Solutions, Office & Company and Sam Flax stores nationwide and online at www.store.steelcase.com between May 2002 and November 2009 for up to $600."
Manufacturer
"Steelcase Inc., of Grand Rapids, Mich."
Manufactured In
United States