45 Inch Electric Cook Tops
CPSC Recall #03-503 — October 10, 2002
Recall Summary
| Recall Number | 03-503 |
| Recall Date | October 10, 2002 |
| Remedy Type | Repair |
| Units Affected | About 330 |
Where It Was Sold
| Appliance and specialty stores nationwide sold the cook tops from March 2002 through September 2002 for between $1 |
| 000 and $1 |
| 100. |
Product
45 Inch Electric Cook Tops
Description
BSH Home Appliances Corp., of Huntington Beach, Calif., is voluntarily recalling about 330 electric cook tops. The recalled electric cook tops were sold under the "Thermador" brand name and have the model number TMH45PS and serial numbers ranging from 82030001 through 82070100. The model number and serial number can be found inside the cook top, under the hinged top. The recalled stainless steel cook tops are 45 inches wide, have four coil elements, and a griddle/grill. Appliance and specialty stores nationwide sold the cook tops from March 2002 through September 2002 for between $1,000 and $1,100.
Hazard
The cooking controls are miswired, which can pose a shock hazard to consumers.
Incidents & Injuries
BSH Home Appliance has received 2 reports of the cooking controls malfunctioning, though no injuries have been reported.
Remedy Instructions
Consumers should stop using the cook tops immediately and contact BSH Home Appliance at (800) 758-1001 between 8 a.m. and 5 p.m. ET Monday through Friday, for a free in home repair.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.