Chloe, Sophie and Audrey soft dolls

CPSC Recall #11-321 — September 7, 2011

Recall #11-321 Date: September 7, 2011 Remedy: Refund

Product

Chloe, Sophie and Audrey soft dolls

Description

The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Hazard

The hair on the Chloe and Sophie dolls may contain loops that are large enough to fit around a child's head and neck, and the headband on the Audrey doll, if loosened, can form a loop that fits around a child's head and neck. These loops can pose a strangulation hazard.

Incidents / Injuries

The firm has received five reports of dolls with looped hair, including one report in which a loop of the Chloe doll's hair was found around the neck of a 21-month old child. The child was not injured.

Remedy

Consumers should take the dolls away from children immediately and cut the looped hair of the Chloe and Sophie dolls and remove the headband of the Audrey doll to eliminate the hazard. Consumers may also call Pottery Barn Kids for instructions on how to return the affected dolls for a merchandise credit.

Units Affected

About 81,000 in the United States and 1,300 in Canada

Sold At

Pottery Barn Kids stores nationwide, online at www.potterybarnkids.com and through Pottery Barn Kids catalogs from July 2006 to April 2011 for about $40.

Importer

Pottery Barn Kids, a division of Williams-Sonoma Inc., of San Francisco, Calif.

Manufactured In

China