Navien Instantaneous or Tankless Water Heaters
CPSC Recall #12074 — December 26, 2011
Product
Navien Instantaneous or Tankless Water Heaters
Description
The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Hazard
An unstable connection can cause the water heater's vent collar to separate or detach if pressure is applied. A detached vent collar poses a risk of carbon monoxide poisoning to the consumer.
Incidents / Injuries
None reported
Remedy
Consumers should immediately stop using and check the model and manufacture year information on their Navien water heater. Consumers with recalled water heaters should immediately contact Navien to schedule a free repair. Navien will replace all Nylon 66 vent collar with PVC collars. Consumers who continue use of the water heaters while awaiting repair, should have a working carbon monoxide alarm installed outside of sleeping areas in the home.
Units Affected
About 13,000
Sold At
Wholesale distributors to in-home installers nationwide from February 2008 through March 2009 for between $1,500 and $2,100.
Manufacturer
Kyung Dong Navien Co. Ltd., South Korea
Importer
Navien America Inc., of Irvine, Calif.
Manufactured In
South Korea