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Frigidaire Self-Clean Gas Range

CPSC Recall #12737 — June 19, 2012

Recall Summary

Recall Number12737
Recall DateJune 19, 2012
Remedy TypeRepair
Units AffectedAbout 185
ManufacturerFrigidaire, of Charlotte, N.C.
Manufactured InUnited States

Where It Was Sold

Lowe's stores from February 2012 through March 2012 for between $800 and $1
000.

Product

Frigidaire Self-Clean Gas Range

Description

When it is turned on, the oven's bake/broil ignition can delay starting. This poses a fire hazard

Hazard

There can be a delayed ignition on the bake/broil features of the oven, posing a fire hazard.

Incidents & Injuries

One incident was reported. No injuries or damage have been reported.

Remedy Instructions

Consumers with the recalled model and serial numbers should stop using the bake and broil functions immediately and contact Frigidaire. Frigidaire will provide information about an inspection and arrange for a free in-home service and repair if necessary.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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