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Flexible Flyer Swing Sets

CPSC Recall #12-220 — July 10, 2012

Recall Summary

Recall Number12-220
Recall DateJuly 10, 2012
Remedy TypeRepair
Units AffectedAbout 100,500 in the United States and 4,900 in Canada
ManufacturerThe Troxel Company, of Moscow, Tenn.
Manufactured InUnited States

Where It Was Sold

Walmart
Toys R Us
Academy and at other specialty stores
and online retailers from December 2011 through May 2012 for between $130 and $280.

Product

Flexible Flyer Swing Sets

Description

The see saw seats can break away from the bolt fasteners during use. This poses a fall risk. The firm has received more than 1,000 reports of see saw seats breaking.

Hazard

The see saw seats can break away from the bolt fasteners during use, posing a fall hazard.

Incidents & Injuries

The firm received 1,232 reports of see saw seats breaking resulting in thirteen injuries to young children that included bumps, bruises and lacerations.

Remedy Instructions

Consumers should stop using the see saws immediately and contact Troxel to receive a free repair kit.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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