Ondal AC2000 Television Mounting System

CPSC Recall #12742 — July 17, 2012

Recall Summary

Recall Number12742
Recall DateJuly 17, 2012
Remedy TypeRepair
Units Affected215 distributed to 5 hospitals
ImporterOndal Medical Systems of America Inc., of Sandston, VA and TRUMPF Medical Systems Inc., of Charleston, SC
Manufactured InGermany

Where It Was Sold

TRUMPF Medical Systems Inc. nationwide From January 2005 through December 2011 for about $2
100.

Product

Ondal AC2000 Television Mounting System

Description

The arm joints on the television mounting system do not have a washer at the top joint which can result in excessive wear of the stop pins on the arm. This can allow the arm system and items connected to the arm to fall and injure the user or bystanders.

Hazard

The arm joints on the television mounting system do not have a washer at the top joint which can result in excessive wear of the stop pins on the arm. This can allow the arm system and items connected to the arm to fall and injure the user or bystanders.

Incidents & Injuries

The firm received one report of a mounting system falling while being positioned. No injuries have been reported.

Remedy Instructions

Secure the unit to prevent movement and contact TRUMPF Medical Systems for information on receiving a repair kit that includes the missing washers.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.