LEV II®, Volant™ and Rise™ residential elevators
CPSC Recall #12750 — September 19, 2012
Product
LEV II®, Volant™ and Rise™ residential elevators
Description
The door to the elevator can unlock and open, exposing the elevator shaft.
Hazard
The elevator's door can unlock and open at a landing with no elevator car present, exposing the elevator shaft and posing a fall hazard to consumers.
Incidents / Injuries
None reported
Remedy
Consumers should stop using the elevators immediately if they see an "E3" or "E8" error code displayed on the elevator. Even if there is no "E3" or "E8" error code displayed, contact the firm to arrange for a free software upgrade for the elevator. The firm's dealers are directly contacting consumers who purchased the recalled elevators.
Units Affected
About 670
Sold At
Elevator dealers from December 2010 through August 2012 for between $16,000 and $26,000 installed.
Manufacturer
ThyssenKrupp Access Manufacturing LLC, of Roanoke, Ill.
Manufactured In
United States