400,000 BTU Universal-HC Series Pool Heaters
CPSC Recall #26777 - September 17, 2026
Recall Summary
| Recall Number | 26777 |
| Recall Date | September 17, 2026 |
| Remedy Type | Consumers should stop using the pool heater immediately and contact Hayward Industries to schedule a |
| Manufacturer | Hayward Industries, Inc., of Charlotte, North Carolina |
| Manufactured In | United States |
Where It Was Sold
| Sold At: Pool equipment distributors |
| builders and service professionals nationwide from March 2026 through July 2026 for about $5 |
| 600. |
Product
400,000 BTU Universal-HC Series Pool Heaters
Description
This recall involves Hayward-branded HDFS400 Universal-HC Series pool heaters. The 400,000 BTU dual-fuel gas heaters are brown with black atop and measure 21 inches long, 28 inches wide and 31 inches high. The pool heaters have a digital display control panel at the top and a molded base with integrated tie-down connections. The heater's name plate is below the vent with the word "Hayward" appearing at the bottom of the name plate and the model number "HDFS400" appears at the top of the name plate.
Hazard
During operation the heaters can produce high levels of carbon monoxide (CO), posing a risk of serious injury or death from carbon monoxide poisoning.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Consumers should stop using the pool heater immediately and contact Hayward Industries to schedule a at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Consumers should stop using the pool heater immediately and contact Hayward Industries to schedule a) at no cost to you.
Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.