Can-Am® Commander Side-by-Side Off Road Vehicles
CPSC Recall #13-103 — January 28, 2013
Recall Summary
| Recall Number | 13-103 |
| Recall Date | January 28, 2013 |
| Remedy Type | Repair |
| Units Affected | About 25,000 |
| Manufactured In | Mexico |
Where It Was Sold
| Can-Am dealers nationwide from April 2010 through November 2012 for between $11 |
| 700 and $21 |
| 000. |
Product
Can-Am® Commander Side-by-Side Off Road Vehicles
Description
Debris from wet terrain areas can quickly collect and dry out in the exhaust pipe of 2011 - 2013 model vehicles
Hazard
Debris such as leaves, hay and grass in wet terrain areas can collect in the vehicle's exhaust pipe area in a short period of time. A hot exhaust pipe and accumulated debris that has dried, poses a risk of fire.
Incidents & Injuries
The firm has received 18 reports of fires related to accumulated debris in the exhaust pipe area, including one report of minor burns to the hand.
Remedy Instructions
Consumers should immediately stop using the recalled vehicles, check their exhaust for accumulated debris as described in the Cleaning Procedure of Exhaust Area guide and contact a BRP dealer to schedule a free update kit repair. The guide is available to consumers at their local BRP dealer or online at www.can-am.brp.com. BRP has notified registered consumers directly about this recall and the vehicle's cleaning guide.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.