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iWALK Magnetic Wireless Power Banks

CPSC Recall #25-304 — May 29, 2025

Recall Summary

Recall Number25-304
Recall DateMay 29, 2025
Remedy TypeRefund
Units AffectedAbout 27,500
ManufacturerU2O Global Co. Ltd., of China
Manufactured InChina

Where It Was Sold

Online at iWalkMall.com
Amazon.com and other e-commerce websites from July 2021 through March 2024 for between $20 and $57.

Product

iWALK Magnetic Wireless Power Banks

Description

This recall involves iWALK Magnetic Wireless Power Banks. “iWALK” is printed on the front of each power bank, and the model numbers and serial numbers are printed on the back. The pocket-sized power banks are compatible with various devices and were sold in a variety of colors.  All recalled models include a circular LED display screen on the front to reflect the remaining power of the power bank.  Models DBL6000M and DBL6000P include a circular phone holder ring above the LED display screen.  The following model numbers and serial numbers are included in this recall.Model NumberSerial NumbersMXB008GK2309880, GK2309899, GK2310154, GK2310155, GK2310157, GK2310160, GK2310346, GK2311108, GK2311109, GK2311110, GK2311315, GK2311396DBL6000M / DBL6000PGK2309901, GK2309902, GK2309903, GK2310005, GK2310006, GK2310163, GK2310165, GK2311388, GK2312035, GK2312036, GK2312282, GK2312461, GK2312462, GK2312737, GK2312770, GK2401164, GK2401564, GK2403407, GK23081458, GK23081460, GK23081462Note: Do not throw this recalled lithium-ion battery or device in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether they accept recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

Hazard

The lithium-ion batteries in the recalled power banks can overheat and ignite, posing a risk of serious injury or death from fire and burn hazards to consumers.

Incidents & Injuries

The firm has received 15 reports of the lithium-ion battery catching fire, resulting in 10 burn injuries.

Remedy Instructions

Consumers should immediately stop using the recalled power banks and contact U2O Global for a full refund. To receive a refund, consumers should send a photo of the recalled power bank, showing the model number and the serial number, with “Recalled” written on the power bank in permanent marker to U2O Global by email at [email protected]. Consumers should dispose of the recalled power banks in accordance with local hazardous waste disposal procedures.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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