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5-Tray Dehydrator with Digital Timer

CPSC Recall #13-182 — May 2, 2013

Recall Summary

Recall Number13-182
Recall DateMay 2, 2013
Remedy TypeRepair
Units AffectedAbout 14,600 in the U.S, and 100 in Canada. This product was previously recalled in February 2011.
Manufactured InChina

Where It Was Sold

Bass Pro Shops
Gander Mountain
Sportsman's Warehouse and other mass merchandisers and retailers nationwide and online at Amazon.com and www.lemproducts.com from August 2010 through February 2013 for about $160.

Product

5-Tray Dehydrator with Digital Timer

Description

The fan in the 5-tray food dehydrator can fail and cause the product to overheat and catch fire.

Hazard

The fan can fail causing the unit to overheat and pose a fire hazard.

Incidents & Injuries

LEM Products Distribution has received two reports of fan failure both  resulting in fire in the units.  In one incident the consumer was close by and prevented a fire by carrying the unit outside. There were no injuries reported.

Remedy Instructions

Consumers should immediately stop using the dehydrator and contact LEM Products Distribution for instructions on free shipping and repair of the recalled product. LEM is offering a one year warranty extension and a $10 discount coupon, which can be used towards a LEM catalog or online purchase, to all consumers who return their recalled units for repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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