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"Joanna" Girl's Sandal

CPSC Recall #13-215 — June 13, 2013

Recall Summary

Recall Number13-215
Recall DateJune 13, 2013
Remedy TypeRefund
Units AffectedAbout 7,500
Manufactured InChina

Where It Was Sold

Stride Rite stores and other department stores nationwide and online at striderite.com and various online retailers from December 2011 through May 2013 for between $30 and $42

Product

"Joanna" Girl's Sandal

Description

Metal flowers come off Stride Rite girl's "Joanna" sandals.

Hazard

The metal flower on the shoe can detach, posing a choking hazard.

Incidents & Injuries

The firm has received six reports of the flowers detaching and eleven reports of flowers loosening.  No injuries have been reported.

Remedy Instructions

Consumers should immediately take the recalled shoes away from children and contact Stride Rite to receive a prepaid envelope for the return of the shoes.  Upon return, customers will receive a voucher for the purchase price redeemable at Stride Rite stores or striderite.com. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

Federal law prohibits the sale of toys with small parts for children under age 3. CPSC uses a standardized small parts cylinder to test whether pieces from a toy can fit entirely inside — if they can, they are considered a choking hazard. Products marketed for children under 3 must not contain any small parts. Beyond the legal requirements, the CPSC and pediatricians recommend keeping all small objects away from children under 4, as the risk of choking extends beyond the formal legal age threshold.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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