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RYOBI 40V 24-Inch Cordless Hedge Trimmers

CPSC Recall #25-334 — June 12, 2025

Recall Summary

Recall Number25-334
Recall DateJune 12, 2025
Remedy TypeReplace
Units AffectedAbout 113,000 (In addition, about 15,000 were sold in Canada)
ImporterTTI Outdoor Power Equipment Inc., of Anderson, South Carolina
Manufactured InVietnam

Where It Was Sold

Home Depot and Direct Tools Factory Outlet stores nationwide and online at www.homedepot.com and www.directtoolsoutlet.com from March 2021 through January 2025 for between $90 and $160.

Product

RYOBI 40V 24-Inch Cordless Hedge Trimmers

Description

This recall involves RYOBI 40V 24-Inch Cordless Hedge Trimmers with model numbers RY40620VNM, RY40602VNM and RY40602BTLVNM, and with serial numbers within ranges LT21091D180001 - LT22365D060025 and RG23125N250001 - RG24252D101110. The model and serial numbers are on the data plate located on the bottom of the trimmer. 

Hazard

The hedge trimmer blade can unexpectedly activate after pressing just the safety or trigger control individually rather than engaging the safety and trigger controls simultaneously, posing a laceration hazard.

Incidents & Injuries

The firm has received 27 reports of the blade activating after pressing just one of the controls, including 16 reports of injuries that resulted in minor and some severe lacerations.

Remedy Instructions

Consumers should immediately stop using the recalled RYOBI 40V 24-Inch Cordless Hedge Trimmers and visit https://www.ryobitools.com/recall to determine if their trimmer is included in the recall. The recalled trimmer must be returned to TTI Outdoor Power Equipment (TTIOPE), in order to receive a free replacement trimmer (pre-paid label will be provided). Proof of purchase (receipt) is not required. TTIOPE is contacting all known purchasers. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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