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Multi-Purpose Yard Vehicles

CPSC Recall #14-704 - December 4, 2013

Recall Summary

Recall Number14-704
Recall DateDecember 4, 2013
Remedy TypeRefund
Units AffectedAbout 11,000
Manufactured InUnited States

Where It Was Sold

Lowe's Stores nationwide between January 2013 and May 2013 for about $3
000.

Product

Multi-Purpose Yard Vehicles

Description

The recalled products are Raven multi-purpose yard vehicles manufactured between December 26, 2012 and May 7, 2013. The vehicles are gas-powered four-wheeled vehicles designed to be used as a lawn mower, garden tractor or portable generator. The recalled vehicles have a cargo bed and a detachable 46-inch cutting deck. The vehicles are black with red grab-rails on either side of the rear cargo bed, red center panels on the seat and hood and red front suspension components. The first six digits of the serial number indicate the manufacture date in a MM/DD/YY format. The serial number is on an identification plate attached to the lower right-hand chassis rail near the front wheel. "Denver Global Products Inc.," "Model # MPV710-001," "1-888-321-5700" and "www.denverglobal.com" can also be found on the identification plate. 

Hazard

The mower blades can detach during use or start without being activated by the operator and the vehicle can move forward unexpectedly, posing a laceration hazard. Also, the fuel lines can leak, posing a fire hazard.

Incidents & Injuries

Denver Global Products has received 82 reports of blades detaching, one of which resulted in lacerations and bruising to a bystanders legs, and three reports of mower blades starting without the operator activating them with no reported injuries. There have also been three reports of unintended vehicle movement with no reported injuries and 34 reports of fuel leaking with no reported injuries.

Remedy Instructions

Consumers should immediately stop using the recalled vehicles. Turn off the key switch and remove the key, apply the parking brake, and remove the green and the yellow fuses from the white plastic fuse holders on the right hand side under the seat. Return the unit to your nearest Lowe's store for a full refund. The firm is contacting consumers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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