509 helmets and 509 for Polaris helmets
CPSC Recall #25-374 — July 3, 2025
Recall Summary
| Recall Number | 25-374 |
| Recall Date | July 3, 2025 |
| Remedy Type | Refund, Replace, Repair |
| Units Affected | About 201,200 (In addition, about 26, 800 in Canada) |
| Importer | Teton Outfitters LLC, dba 509, a Polaris subsidiary, of Rigby, Idaho |
| Manufactured In | China |
Where It Was Sold
| Online at www.ride509.com and www.polaris.com and at 509 and Polaris dealers nationwide from January 2020 through May 2025 for between $140 and $900. |
Product
509 helmets and 509 for Polaris helmets
Description
This recall involves 509 Tactical 3.0 (Youth, Mountain, and Trail) helmets and 509 for Polaris Tactical 3.0 (Youth and Mountain) helmets. This recall also involves small and medium size 509 Tactical 2.0 helmets, 509 Tactical 2.0 helmets with Fidlock®, and 509 for Polaris Tactical 2.0 helmets, which were all manufactured in 2023. This recall also involves 509 and 509 for Polaris helmets with Fidlock®, including Tactical 2.0, Altitude 2.0, Delta R3L, Delta R4, Delta V, Mach III, Mach IV and Mach V (manufactured from 2020 to present with a stainless-steel glide bar). The 509 logo and “FIVE O NINE” are printed on the 509 helmets. The 509 logo and “Polaris” are printed on the 509 for Polaris helmets.Brand/ModelSizesColorsYear(s) of ManufactureRemedy509 Tactical 3.0 Helmets (Youth, Mountain, and Trail)Youth small (YSM) to large (YLG)Adult XS to 4XLVarious All Replacement, refund or credit509 for Polaris Tactical 3.0 Helmets (Youth and Mountain)Youth small (YSM) to large (YLG)Adult XS to 4XLVarious All Replacement, refund or credit509 Tactical 2.0 HelmetsSmall/MediumVarious 2023Replacement, refund or credit509 for Polaris Tactical 2.0 HelmetsSmall/MediumVarious2023Replacement, refund or credit509 Tactical 2.0 Helmets with Fidlock®Adult XS to 4XLVarious 2020 to presentRepair509 for Polaris Tactical 2.0 Helmets with Fidlock®Adult XS to 4XLVarious 2020 to presentRepair509 Altitude 2.0 Helmets with Fidlock®Adult XS to 4XLVarious 2020 to presentRepair509 for Polaris Altitude 2.0 Helmets with Fidlock®Adult XS to 4XLVarious2020 to presentRepair509 Delta R3L Helmets with Fidlock®Adult XS to 2XLVarious2020 to presentRepair509 for Polaris Delta R3L Helmets with Fidlock®Adult XS to 4XLVarious2020 to presentRepair509 Delta R4 Helmets with Fidlock®Adult XS to 2XLVarious 2020 to presentRepair509 for Polaris Delta R4 with Fidlock®Adult XS to 2XLVarious2020 to presentRepair509 Delta V Helmets with Fidlock®Adult S to 4XLVarious 2020 to presentRepair509 for Polaris Delta V Helmets with Fidlock®Adult XS to 4XLVarious 2020 to presentRepair509 Mach III Helmets with Fidlock®Adult XS to 2XLVarious 2020 to presentRepair509 Mach IV Helmets with Fidlock®Adult XS to 2XLVarious 2020 to presentRepair509 Mach V Helmets with Fidlock®Adult S to 3XLVarious2020 to presentRepair
Hazard
The recalled helmets fail to provide sufficient protection in the event of a crash, posing a risk of head injury.
Incidents & Injuries
The firm received one incident where the rider’s helmet became detached during a crash, resulting in a concussion.
Remedy Instructions
Consumers should immediately stop using the recalled helmets. Consumers with a recalled “509” branded Tactical 3.0 or Tactical 2.0 (small/medium manufactured in 2023) helmet should contact 509 for instructions on how to participate in the recall and to receive a choice of a refund (if purchased online), or a credit to be used on 509’s website or a replacement helmet. Consumers with a recalled “509 for Polaris” branded Tactical 3.0 or Tactical 2.0 (small/medium manufactured in 2023) helmet should contact Polaris for a choice of a refund, a credit to use at a Polaris dealership or on the Polaris website, or a replacement helmet. Proof of purchase is not required. All helmets should be discarded in the local household trash after consumers have confirmed their helmet is being recalled by 509 or Polaris and follow the destruction instructions located on the website.Polaris is also providing their customers who have the recalled 509 and 509 for Polaris helmets with Fidlock®, with instructions on how to inspect the webbing on the chin strap to make sure it is repaired, by routing it correctly. 509 and Polaris are contacting all known purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund, Replace, Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace, Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.