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Designer Pro Series Suction Covers

CPSC Recall #15-014 - October 29, 2014

Recall Summary

Recall Number15-014
Recall DateOctober 29, 2014
Remedy TypeRepair
Units AffectedAbout 26,000
Manufactured InUnited States

Where It Was Sold

Pool and Spa dealers nationwide from June 2011 to June 2013 for between $3
500 and $16
000 for the spas.

Product

Designer Pro Series Suction Covers

Description

The Waterway Plastics Designer Pro Series model 640-52XX S suction covers can become disengaged. This poses an entrapment hazard.

Hazard

The drain suction cover can become disengaged from the spa wall, posing an entrapment hazard to consumers.

Incidents & Injuries

The firm has received 70 reports of drain covers detaching. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using spas with the recalled drained covers. Consumers should contact Waterway Plastics for inspection instructions and information on receiving a free replacement cover.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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