36-volt lithium-ion batteries used with VIVI E-bikes

CPSC Recall #25-391 — July 17, 2025

Recall #25-391 Date: July 17, 2025 Remedy: Replace

Product

36-volt lithium-ion batteries used with VIVI E-bikes

Description

This recall involves 36-volt lithium-ion rechargeable batteries included with certain “VIVI” brand e-bikes. E-bike model information can be found on a consumer’s sales order documentation and on certain bicycle frames. Battery model information is located on the battery itself. “VIVI is printed on the bicycle downtube.The following e-bike model numbers and battery model numbers are included in this recall:Affected E-Bike Model NumberRecalled Battery Model NumberC26WT0261, 36V-8AH-288WH, ZBL-36V8AH ZK, SKD015, EB3608C0BMT20WT0261, SKD014, ZBL-36V10.4Ah LHZ3TCRFD111005YYM026SH36V-8Ah-288Wh, ZBL-36V8Ah288Wh, ZBL-36V8Ah288Wh ZK, EB360817E, SKD036008016AH6EB3610D0B, ZBL-36V10Ah, SKD011, 36V-10.4AH-374.4Wh, SKD036010003AH7EB3610C5B, 36V-10.4AH-374.4WhMT26HZBL-36V8Ah ZK26LGBEB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH,  ZBL-36V8AH ZK, ZBL10SP36V8AHM026TGBEB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH,  ZBL-36V8AH ZK, ZBL10SP36V8AHMT26GEB360808L, 36V-8AH-300WH, 36V-8AH-288WH, WT0260, SKD036008009A, ZBL-36V8AH,  ZBL-36V8AH ZK, ZBL10SP36V8AHFM20WT0289, EB3608B2S, 36V-8AH-288WHF2036V-8AH-288WH, EB3608B4SS3TCRFD021004006, TCRFD031004006, TTTT07F01, TCRFD181004JB, TCRFD011004JB, TC-TT011005BZ1TT09F01Z2TT09F01 

Hazard

The recalled lithium-ion batteries can overheat, posing fire and burn hazards.

Incidents / Injuries

VIVI is aware of 14 reports of incidents of batteries overheating, including three reports of fires. No injuries reported.

Remedy

Consumers should immediately stop using e-bikes with the recalled lithium-ion batteries and contact VIVI to receive a free replacement battery and battery charger. Consumers must dispose of the recalled battery at a household hazardous waste (HHW) collection center or follow the instructions of their municipality and confirm that this was done by sending an email to [email protected]: Do not throw the recalled lithium-ion battery in the trash, in the general recycling stream (e.g., street-level or curbside recycling bins), or in used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal HHW collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to an HHW collection center, contact it ahead of time and ask whether it accepts recalled lithium-ion batteries. If it doesn’t, contact your municipality for further guidance. 

Units Affected

About 24,000

Sold At

Bikes with the recalled batteries were sold online at amazon.com, walmart.com, ebay.com, viviebikes.com, wish.com, sears.com, wayfair.com and aliexpress.com from December 2020 through November 2023 for between $365 and $950.

Manufacturer

Guangzhou Plenty Bicycle Co., Ltd., of China

Manufactured In

China