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Transpro Electric Scooters

CPSC Recall #25-405 — July 24, 2025

Recall Summary

Recall Number25-405
Recall DateJuly 24, 2025
Remedy TypeRefund, Replace
Units Affected700 units
ImporterTranspro US Inc., of Paterson, New Jersey
Manufactured InChina

Where It Was Sold

Bike and electronics stores in the Northeast from August 2024 through April 2025 for between $250 and $400.

Product

Transpro Electric Scooters

Description

This recall involves Transpro brand A3 Hub Motor, A11F Spark, and R1 Commuter electric scooters. The scooters are powered by lithium-ion batteries. They were sold in black or gray colors. The lithium-ion battery is located beneath the scooter deck. The model names and numbers are affixed to the bottom of the scooter deck. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

Hazard

The recalled scooters can overheat and ignite, posing a fire hazard and risk of serious injury and death. They were sold with unauthorized lithium-ion battery UL certification labels.

Incidents & Injuries

Transpro US Inc. has received one report of a scooter catching fire, causing at least $200,000 in property damage. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using and charging the recalled scooters and contact Transpro to receive a full refund or a free replacement scooter. Visit https://transprous.com/recall-escooters for instructions to disable the scooter. Consumers will need to submit their information through an online claim form or by email and will need to submit evidence of product destruction with their claim. Consumers should dispose of the entire scooter following local and state hazardous waste disposal procedures. Transpro is contacting all known purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund, Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund, Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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