Bicycles with SR Suntour bicycle forks
CPSC Recall #15-169 — June 24, 2015
Recall Summary
| Recall Number | 15-169 |
| Recall Date | June 24, 2015 |
| Remedy Type | Repair |
| Units Affected | About 68,000 in the United States and 33,600 in Canada |
| Importer | SR Suntour North America, of Vancouver, Wash. (bicycle forks) |
| Manufactured In | Kunshan, China |
Where It Was Sold
| Bicycle stores |
| sports stores and mass merchandisers from November 2014 through May 2015 for between $300 and $400 for the bicycles. |
Product
Bicycles with SR Suntour bicycle forks
Description
The bolt in the fork can break or separate and cause the front wheel to come off the bicycle.
Hazard
The bolt that attaches the upper part of the bicycle's fork to the lower part of the fork can break or separate and cause the front wheel to come off the bicycle. This is a crash hazard for riders.
Incidents & Injuries
There have been 15 reports of the bolts breaking or separating from the bicycles, including two reports of minor injuries, including abrasions, cuts and bruises.
Remedy Instructions
Consumers should immediately stop using bicycles with the recalled SR Suntour bicycle forks and return the bicycle to the place of purchase for a free inspection and repair.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.