Instant Pot Pressure Cookers Recalled by Double Insight Due to Shock Hazard (Recall Alert)
CPSC Recall #15-741 — July 15, 2015
Recall Summary
| Recall Number | 15-741 |
| Recall Date | July 15, 2015 |
| Remedy Type | Replace |
| Units Affected | About 1,000 (in addition, 140 were sold in Canada) |
| Importer | Double Insight Inc., of Canada |
| Manufactured In | China |
Where It Was Sold
| Online at Instantpot.com and Amazon.com from November 2014 through May 2015 for about $250. |
Description
This recall involves Instant Pot "Smart" and "Smart-60" electric pressure cookers. They are stainless steel with black molded plastic attachments, have a control panel/keypad on the front and measure about 12 inches in diameter and 12 inches tall. They are Bluetooth® enabled and can be controlled by an app. "Instant Pot" and "Smart" are printed on the front of the control panel. Serial numbers between 1410 and 1503 and manufacture dates between 12/1/2014 and 6/1/2015 are included in the recall. The serial numbers and dates are printed on a label on the bottom of the pressure cooker's base.
Hazard
The thermal probe in the base can conduct electricity throughout the cooker, posing a risk of electric shock.
Incidents & Injuries
The firm has received reports from three consumers of being shocked while using the pressure cooker.
Remedy Instructions
Consumers should stop using the recalled product immediately and contact Instant Pot for instructions to receive a free replacement base, which consists of the entire bottom of the pressure cooker including the control panel. The firm is contacting all purchasers directly.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.