Cash Acme Heatguard Temperature Actuated Flow Reducing (TAFR) Device
CPSC Recall #15-187 — July 16, 2015
Recall Summary
| Recall Number | 15-187 |
| Recall Date | July 16, 2015 |
| Remedy Type | Replace |
| Units Affected | About 26,000 |
| Manufactured In | United States |
Where It Was Sold
| Plumbing retailers and wholesalers including: Antiscald |
| Inc. |
| Best Plumbing Specialties |
| Coley Electrical and Plumbing Supply |
| Dutton Lainson Company |
| FEI |
| Grainger |
| HD Supply |
| M-One Specialties |
| Security Supply |
| The Alzheimer's Store |
| TM O'Donnell |
| and Westco Pipe and Supply from December 2014 through May 2015 for about $30. |
Product
Cash Acme Heatguard Temperature Actuated Flow Reducing (TAFR) Device
Description
The thermal element in the TAFR can fail to operate, causing the users to come in contact with water that is hotter than expected. This poses a risk of scalding injury.
Hazard
The thermal element in the TAFR can fail to operate, causing the users to come in contact with water that is hotter than expected. This poses a risk of scalding injury.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should use caution when turning on faucets and showers with the recalled TAFR device installed and immediately contact Reliance Worldwide to receive a free replacement TAFR. Consumers will be mailed a replacement TAFR device with step-by-step installation instructions, and a postage pre-paid envelope to return the recalled TAFR to Reliance Worldwide.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.