LIVACTI Retractable Safety Gates
CPSC Recall #25-401 — July 24, 2025
Recall Summary
| Recall Number | 25-401 |
| Recall Date | July 24, 2025 |
| Remedy Type | Refund |
| Units Affected | About 1,400 |
| Importer | Lichang E-Commerce, Inc, of Hacienda Heights, California |
| Manufactured In | China |
Where It Was Sold
| Amazon from December 2024 through April 2025 for between $55 and $75. |
Product
LIVACTI Retractable Safety Gates
Description
This recall involves retractable safety mesh gates with model number LT-BG01-3. They were sold in white, gray and black. The gates measure about 34 inches high with a retractable width of up to 140 inches and have an iron frame. “Retractable Safety Gate” and the model number are printed on a white label on the side post of the gate. LIVACTI appears on the product packaging.
Hazard
The recalled gates violate the mandatory standard for expansion gates and expandable enclosures because a child’s torso can fit through the opening between the gate and the floor, posing a risk of serious injury or death due to entrapment.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should stop using the recalled gates immediately and contact Qeyan and Yanyanny for instructions on how to receive a full refund. Consumers must destroy the gate by cutting through the mesh and take a photo showing the destroyed gate. Submit the photo to [email protected].
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.