Electronic LED modules used on Floating Stairs and Rails

CPSC Recall #25-436 — August 14, 2025

Recall #25-436 Date: August 14, 2025 Remedy: Refund, Replace

Product

Electronic LED modules used on Floating Stairs and Rails

Description

This recall involves an electronic module for LEDs used to control lighting with floating stairs and rails. The module is located inside the metal stringer tube on the back of the stairs. The module is rectangular and white in color with model number “E2-WR” located on the front. The modules are accessories that came with the floating stairs and/or rails with LED lighting when requested by consumers.

Hazard

The LED module can overheat, causing it to melt, posing a fire hazard.

Incidents / Injuries

The firm has received 20 reports of modules overheating or melting. No injuries have been reported.

Remedy

Consumers should contact Viewrail to schedule an appointment for a technician to come to their residence and replace the module free of charge. Alternatively, consumers can request a refund for the module only in the form of a refund check. Consumers will receive the amount on the purchase receipt, or the sales price for the module, if no receipt is provided.

Units Affected

About 2,720

Sold At

Viewrail.com from August 2023 through June 2025 for about $80.

Importer

Viewrail, of Goshen, Indiana

Manufactured In

China