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Panasonic battery packs used in Toshiba laptop computers

CPSC Recall #16-131 — March 30, 2016

Recall #16-131 Date: March 30, 2016 Remedy: Replace

Product

Panasonic battery packs used in Toshiba laptop computers

Description

The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

Hazard

The lithium-ion battery packs can overheat, posing burn and fire hazards to consumers.

Incidents / Injuries

The firm has received four reports of the battery packs overheating and melting. No injuries have been reported.

Remedy

Consumers should immediately go to the firm's website and click on the battery pack utility link in the first shadowed box on the page. Consumers can also perform a manual check using the laptop and battery pack's model, part and serial numbers. If it is part of the recall, consumers should power off the laptop, remove the battery and follow the instructions to obtain a free replacement battery pack. Until a replacement battery pack is received, consumers should use the laptop by plugging into AC power only.

Units Affected

About 91,000 (in addition, 10,000 were sold in Canada)

Sold At

Office Depot, Staples and other electronics stores nationwide, and online at Toshibadirect.com and other websites from June 2011 through January 2016 for between $500 and $1,000 for the laptop and between $70 and $130 for the battery pack.

Manufacturer

Panasonic, of Japan

Importer

Toshiba America Information Systems Inc., of Irvine, Calif.

Manufactured In

China and Japan

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