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Polaris RZR recreational off-highway vehicles (ROVs)

CPSC Recall #16-146 — April 19, 2016

Recall Summary

Recall Number16-146
Recall DateApril 19, 2016
Remedy TypeRepair
Units AffectedAbout 133,000 vehicles

Product

Polaris RZR recreational off-highway vehicles (ROVs)

Description

WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission (CPSC) in cooperation with Polaris Industries Inc., of Medina, Minn., is announcing a recall for about 133,000 Polaris Model Year 2013-2016 RZR 900 and RZR 1000 recreational off-highway vehicles (ROVs). CPSC and Polaris warn consumers to stop using these recreational vehicles immediately and contact their Polaris dealer for a free repair. Polaris has agreed to voluntarily suspend sale of all recalled vehicles until they are repaired.  Polaris has received more than 160 reports of fires with the recalled RZR ROVs, resulting in one death of a 15 year old passenger from a rollover that resulted in a fire and 19 reports of injuries, including first, second and third degree burns. Visit www.polaris.com to determine if your RZR ROVs VIN number is included in this recall.   2013/2014 RZR XP 900 3NSJT9EAXEF364144 – 3NSJT9EA4EF385345 4XAJT87A0DP456738 – 4XAJT87A8EF366714   2014/2015/2016 RZR XP 1000  *additional VIN numbers included. Visit Polaris.com.   3NSVDE992FF361215 – 3NSVDE998GF784060 4XAST1EA0EB165962 – 4XAVFE992GB344924   2015/2016 RZR 900   *additional VIN numbers included. Visit Polaris.com. 3NSVAE871FF366883 – 3NSVAE874GH861374 4XAVAA878FB926614 – 4XAVAE873GB673176   2015/2016 RZR S 900 *additional VIN numbers included. Visit Polaris.com. 3NSVBE870FF361395 – 3NSVBA876GH860331 4XAVBE879FP340592 – 4XAVBE876GB673749   2016 RZR S 1000    *additional VIN numbers included. Visit Polaris.com 3NSVBE994GH102740 – 3NSVBE99XGH108171 4XAVBE995GP340655 – 4XAVBE997GB673744   The VIN is normally located on the driver’s side rear frame rail, above the PVT cover.  Check your Owner’s Manual if you have any difficulty locating the VIN. VINs are not sequential and not all VINs in the ranges above are included in this recall. To determine if a specific ROV is included in this recall visit www.Polaris.com and click on “Off-Road Safety Recalls” under the “Rider Community” heading on the main page of the Polaris website. The ROVs were sold at Polaris dealers nationwide from July 2012 through April 2016 for between $16,000 and $26,000.  The ROVs were manufactured in the United States and Mexico and imported and distributed by Polaris. Due to the serious risk of injury, owners and riders should stop using these recalled vehicles immediately. Repairs will start April 22, 2016. To schedule a free repair, consumers should call their local Polaris dealer.  Contact Polaris at 800-POLARIS or 800-765-2747 from 8 a.m. to 9 p.m. CT Monday through Friday and 9 a.m. to 5 p.m. CT Saturday and Sunday or online at www.polaris.com and click on “Off-Road Safety Recalls” on the main page of the Polaris website.

Hazard

The recalled ROVs can catch fire while consumers are driving, posing fire and burn hazards to drivers and passengers.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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