ESR HaloLock Wireless Power Banks
CPSC Recall #25-437 — August 14, 2025
Recall Summary
| Recall Number | 25-437 |
| Recall Date | August 14, 2025 |
| Remedy Type | Refund |
| Units Affected | About 24,000 (In addition, about 9,900 were sold in Canada) |
| Manufactured In | China |
Where It Was Sold
| Amazon.com |
| Homedepot.com and Esrtech.com from September 2023 through July 2025 for between $32 and $40. |
Product
ESR HaloLock Wireless Power Banks
Description
This recall involves ESR HaloLock wireless power banks with model numbers 2G520, 2G505B and 2G512B. “ESR" is printed on the back and the model number is printed on the right side of the pocket-size power banks. They were sold in dark blue, light blue, gray, white and black. All recalled models have five circular LED display lights on one side.
Hazard
The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
Incidents & Injuries
The firm has received nine reports of the lithium-ion battery catching fire and exploding, resulting in property damage of about $20,000. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled power banks and contact Waymeet for a full refund. Consumers will be asked to send to [email protected] their order number (not required) and a photo of the recalled power bank showing the model number with the word “Recalled” written on it in permanent marker. Consumers should dispose of the power banks in accordance with local and state hazardous waste disposal regulations.Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.