Metal Halide Lamps
CPSC Recall #16-172 — May 24, 2016
Recall Summary
| Recall Number | 16-172 |
| Recall Date | May 24, 2016 |
| Remedy Type | Replace |
| Units Affected | About 87,000 |
| Manufactured In | USA |
Where It Was Sold
| Electrical supply distributors from May 2011 through June 2012 for about $40. |
Product
Metal Halide Lamps
Description
This recall involves the Philips Energy Advantage Ceramic Metal Halide Lamps model CDM330. They are designed as energy efficient replacements for traditional 400W quartz metal halide lamps installed in magnetic ballasts and intended for use in high-ceiling industrial, retail and commercial applications. The lamps were sold in both clear and coated versions. Each lamp includes an etching, located either at the base of the lamp or on the ovoid of the lamps, that displays the relevant date code, along with Philips’ name, wattage (330W) and the model (CDM330). Affected lamps can be identified with one of the following date codes:Date CodeMonth/Year1EMay 20111FJune 20111GJuly 20111HAugust 20111JSeptember 20111KOctober 20111LNovember 20111MDecember 2011Each lamp includes an etching, located either at the base of the lamp or on the ovoid of the lamps, that displays the relevant date code, along with Philips’ name, wattage (330W) and the model (CDM330).
Hazard
The outer bulbs can shatter, resulting in hot internal pieces of glass falling from the lamps, posing a burn and laceration hazard.
Incidents & Injuries
The firm has received two reports of lamps shattering. No injuries have been reported.
Remedy Instructions
Consumers should immediately stop using the recalled lamps and contact Philips for a free replacement.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.