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Exterior gate closer mechanism

CPSC Recall #16-173 — May 24, 2016

Recall Summary

Recall Number16-173
Recall DateMay 24, 2016
Remedy TypeReplace
Units AffectedAbout 130
Manufacturer"Assa Abloy Italia S.p.a., of Italy"
ImporterRixson, of Monroe, N.C, a brand of Yale Security Inc. Yale Security is owned by Assa Abloy.
Manufactured InChina

Where It Was Sold

Wholesale and hardware distributors from April 2015 through November 2015 for about $460

Product

Exterior gate closer mechanism

Description

" The gate closer mechanism can break and eject metal pieces including the spring or it can spray oil, posing a risk of injury. "

Hazard

The exterior gate closer mechanism can break and eject metal pieces, including the spring, or it can spray oil, posing a risk of injury.

Incidents & Injuries

The firm has received 15 reports worldwide of mechanisms breaking and ejecting metal objects, including three in the U.S. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the gate and contact Rixson for information on safely removing the arm from the gate closer and returning for a free replacement gate closer. Rixson is contacting consumers who bought the recalled product directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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