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LED lamps

CPSC Recall #16-252 — August 25, 2016

Recall Summary

Recall Number16-252
Recall DateAugust 25, 2016
Remedy TypeRefund
Units AffectedAbout 104,000 in the U.S. (in addition, 8,500 were sold in Canada)
ImporterCree Inc., of Durham, N.C.
Manufactured InChina and U.S.

Where It Was Sold

Home Depot stores nationwide and online at Amazon.com from September 2015 through May 2016 for about $23 per tube and $230 per 10-pack. This recall includes LED T8 lamps consumers received as free replacements from June 2015 through May 2016 for the previous recall.

Product

LED lamps

Description

This recall involves Cree LED T8 Replacement Lamps, including lamps that were provided as free replacements for a previous recall in June 2015 and new lamps sold since the recall. These lamps are used indoors to replace traditional two-pin T8 fluorescent tubes. The white lamps have a cylindrical shape and measure 48 inches long. “Cree,” “BT848 Series Lamp,” the product number and a four-digit date code are printed on the lamp or on a white label affixed to the lamp. Product Number Lamp Description   Date Codes BT848-17027FLW-BDG13-2C100 Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 2700K, 1-pack, US     06/15 07/15 08/15 09/15 10/15 11/15 12/15 01/16 02/16 03/16 04/16 05/16 BT848-17040FLW-BDG13-2C100 Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 4000K, 1-pack, US BT848-17027FLW-BDG13-2C120 Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 2700K,10-pack, US BT848-17040FLW-BDG13-2C120 Linear LED T8 Replacement Lamp, 4 Ft, 1700 Lm, 4000K, 10-pack, US

Hazard

The LED lamps can overheat and melt, posing a burn hazard.

Incidents & Injuries

Cree has received 12 reports of the recalled lamps overheating and melting. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using, disconnect or switch off the fixture, remove the recalled lamp, put it in a safe place and contact Cree to receive a full refund. If consumers have received a free replacement lamp as part of the previous 2015 recall, they also should stop using the replacement lamps and contact Cree.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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