PE12 PoolEye pool alarms
CPSC Recall #16-269 — September 27, 2016
Recall Summary
| Recall Number | 16-269 |
| Recall Date | September 27, 2016 |
| Remedy Type | Replace |
| Units Affected | About 1,600 |
| Importer | SmartPool LLC, of Lakewood, N.J. |
| Manufactured In | Hong Kong |
Where It Was Sold
| Family Leisure |
| Pool and Spa Depot and other authorized dealers and online at Amazon |
| Doheny Enterprise |
| Target |
| Walmart and other websites from June 2016 through July 2016 for between $70 and $80. The alarms were also provided at no cost as part of a pool package. |
Product
PE12 PoolEye pool alarms
Description
This recall includes the PE12 PoolEye submersible swimming pool alarms for aboveground pools. The submersible gray pool alarm consists of two attached components, a sensor tube with a float switch that is submerged under water and an audible sensor that is fixed to the outside of the pool. The siren has an ON/OFF activation switch. PoolEye is printed on the front of the siren. PE12 is printed on the manual and UPC code 628208165125 is printed on the product’s packaging.
Hazard
The ON/OFF activation switch on the pool alarm is reversed, which can cause the alarm to fail to alert consumers if a child enters the water.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should immediately contact SmartPool for a free replacement alarm. Always supervise children in and around water.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.