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Teapots with bamboo stands

CPSC Recall #17-023 — November 1, 2016

Recall Summary

Recall Number17-023
Recall DateNovember 1, 2016
Remedy TypeRefund
Units AffectedAbout 7,300
ImporterKikkerland Design Inc., of New York
Manufactured InChina

Where It Was Sold

Amazon retailers
Cost Plus World Market
Uncommon Goods and Urban Outfitters and online at www.Amazon.com from March 2014 through September 2016 for between $40 and $70.

Product

Teapots with bamboo stands

Description

This recall involves Kikkerland and Cost Plus World Market brand teapots with bamboo stands. The 30-ounce glass teapots have a removable glass tea infuser sold with a votive-candle holder inside the bamboo stand. The Kikkerland teapots have model number TP02 printed on the packaging next to the UPC code. The Cost Plus World Market teapots have a white sticker with number 25024784 printed on the packaging. No votive candles were included with the teapots.

Hazard

The teapot with bamboo votive stand can catch fire, posing a fire hazard to consumers.

Incidents & Injuries

The firm has received six reports of the votive stands burning. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled teapots and stands and contact the firm for return instructions. Consumers who purchased online will be mailed instructions on how to receive a refund. Consumers who bought the teapots at stores can return the teapots and stands for a full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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