Arizer Solo II portable electronic vaporizer devices

CPSC Recall #25-470 — September 18, 2025

Recall Summary

Recall Number25-470
Recall DateSeptember 18, 2025
Remedy TypeReplace
Units AffectedAbout 5,460 (in addition, about 2,820 were sold in Canada)
Importer7111495 Canada Inc., dba Arizer Tech, of Waterloo, Ontario 
Manufactured InChina

Where It Was Sold

Specialty
health and wellness
and adult novelty stores nationwide and on arizer.com from June 2024 through July 2025 for about $170.

Product

Arizer Solo II portable electronic vaporizer devices

Description

This recall involves the Arizer Solo II, a portable electronic vaporizer device powered by an internal lithium-ion battery. The unit features a rigid anodized aluminum housing and is available in Carbon Black and Mystic Blue finishes. It includes a front-facing digital display for temperature and device settings, with a stainless steel heating chamber and removable glass components. Only vaporizers with a serial number starting with “M2” are included in this recall. The serial number is etched on the bottom of the device. UPC 628078800836 is printed on the product packaging.

Hazard

The internal lithium-ion battery can overheat, produce smoke, and/or eject material, posing fire and burn hazards.

Incidents & Injuries

The firm has received nine reports of the battery overheating, producing smoke, or ejecting material. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the Arizer Solo II portable vaporizers and contact 7111495 Canada for a free replacement. Customers whose serial number is confirmed as impacted will receive a free Solo II MAX replacement and wax to be used for disposal. The recalled unit must be disabled by inserting the provided wax into the charging port, then disposed of at a local hazardous waste or battery recycling facility in accordance with local regulations. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact that office ahead of time and ask whether it accepts recalled lithium-ion batteries. If it does not, contact your municipality for further guidance.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.