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Disc bicycles and wheel sets

CPSC Recall #17-070 — January 19, 2017

Recall Summary

Recall Number17-070
Recall DateJanuary 19, 2017
Remedy TypeReplace
Units AffectedAbout 800 bicycles and 300 wheels (in addition, about 160 bicycles and 40 wheels were sold in Canada)
ImporterTrek Bicycle Corp., of Waterloo, Wis.
Manufactured InChina

Where It Was Sold

Bicycle stores nationwide from November 2014 through October 2016 for between $1
500 and $1
900 for bikes and March 2015 through November 2016 for aftermarket wheels for between $80 and $90.

Product

Disc bicycles and wheel sets

Description

This recall involves model year 2015, 2016, and 2017 Trek model 720 Disc bicycles and Bontrager Approved TLR disc 700C 24H Front and Rear Wheels with silver spokes. Trek's model 720 Disc have a lightweight aluminum frame and vibration-damping carbon fork. The bicycle models were sold in 49 through 61 cm frame sizes. “Trek” is printed across the bicycle frame. The model number can be found on the down tube.  The aftermarket wheels are marked “Bontrager TLR” on the rim, and will have 24 silver spokes.

Hazard

The front brake caliper of the disc bicycles and wheel sets can come into contact with a broken spoke, posing a fall hazard to the rider.

Incidents & Injuries

Trek has received reports of 10 incidents where either the wheel spoke contacted the bike’s brake caliper or the spokes broke at the hub. There has been one reported injury involving a broken vertebra.

Remedy Instructions

Consumers should immediately stop using the recalled bicycles and wheel sets and return the bicycles to a Trek retailer for a free inspection and free replacement wheels.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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