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27-Inch Sharp Conventional Tube (CRT) televisions

CPSC Recall #05-161 — April 20, 2005

Recall Summary

Recall Number05-161
Recall DateApril 20, 2005
Remedy TypeRepair
Units AffectedAbout 373,000
ManufacturerSharp Electronics Corp., of Mahwah, N.J.
Manufactured InMexico

Where It Was Sold

The recalled televisions were sold at electronics retailers
department stores and mass merchandisers nationwide from March 2001 through February 2005 for about $250.

Product

27-Inch Sharp Conventional Tube (CRT) televisions

Description

The recalled 27-inch Sharp conventional tube televisions include models 27RS50, 27RS100 and CSR5027. The model number can be found on the label on the back of the television.

Hazard

Power button can break allowing objects to be inserted through the opening. Foreign materials such as crayons, metal objects or straws can ignite posing a fire hazard.

Incidents & Injuries

Sharp has received 23 reports of fires. One incident is reported to have resulted in $20,000 in property damage. The others resulted in minor property damage. No injuries have been reported.

Remedy Instructions

Consumers should immediately unplug and stop using these recalled televisions and contact Sharp Electronics Corp. for a free repair.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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