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Power adapter sold with sound machines

CPSC Recall #17-735 — March 23, 2017

Recall Summary

Recall Number17-735
Recall DateMarch 23, 2017
Remedy TypeReplace
Units AffectedAbout 35,000
ImporterAdaptive Sound Technologies Inc. (ASTI), of Campbell, Calif.
Manufactured InChina

Where It Was Sold

Online at Amazon.com from November 2016 through February 2017 for about $50. 

Product

Power adapter sold with sound machines

Description

This recall involves power adapters sold with LectroFan sound machines. The adapter has “ASTI AC Adapter” and model number XHY050050UCC printed on the side. The LectroFans were black or white with a matching black or white power adapter. The LectroFan machines have a serial number between 3 551615 528640 and 3 551615 618639 or between 3 551636 000010 and 3 551636 285179. The serial number is printed on a label on the bottom of the machine and “LectroFan” is printed on the front. The LectroFan Sound Machine has 10 fan sounds and 10 white noise sounds.

Hazard

The casing on the power adapter sold with sound machines can break when plugged into an electrical outlet, exposing its metal prongs, posing an electrical shock hazard.

Incidents & Injuries

ASTI has received three reports of power adapters breaking or pulling apart, exposing the metal prongs. No injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the LectroFan, disconnect the power adapter and contact the firm to receive a free replacement power adapter. Consumers can continue to use the sound machine with the USB cable supplied with the LectroFan by plugging it into a computer’s USB port or into another power adapter.  The firm is contacting all purchasers of the recalled product directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

No — you should stop using the product entirely, not just unplug it. Electric shock and fire hazards in recalled electrical products often involve internal wiring defects, faulty components, or insulation failures that can cause harm even after the product has been off for a period of time. Do not attempt to repair the product yourself. Keep it unplugged and stored safely until you receive the manufacturer's remedy. If the product has already shown signs of overheating, sparking, or discoloration, handle it carefully and consider contacting your local fire department for guidance on safe disposal.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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