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BP125, BatPak 2F and BatPak 3F Power Banks

CPSC Recall #26-002 — October 2, 2025

Recall Summary

Recall Number26-002
Recall DateOctober 2, 2025
Remedy TypeReplace
Units AffectedAbout 2,400
ImporterZyntony Inc. of Draper, Utah
Manufactured InChina

Where It Was Sold

Kogalla.com from June 2024 to January 2025 for the BP125 and BatPak2F power banks and trail lights sold with those power bank models and from August 2024 to January 2025 for the BatPak3F power banks and trail lights sold with that model. The power banks sold for between $45 and $90 and the trail lights with power banks sold for between $180 and $230.

Product

BP125, BatPak 2F and BatPak 3F Power Banks

Description

This recall involves Kogalla-branded power banks, models BP125, BatPak 2F and BatPak 3F. The recalled rechargeable USB power banks have 6,700mAh, 13,400mAh or 20,100mAh lithium-ion batteries and were sold separately and included with Kogalla trail lights. The Kogalla logo is printed on the front of the power banks. The model number appears on the back of the power banks. Power banks model BP125 have a black USB-A jack and models BatPak 2F and 3F have orange USB-A jacks. Note: Do not throw this recalled lithium-ion battery or device in the trash, the general recycling stream (e.g., street-level or curbside recycling bins), or used battery recycling boxes found at various retail and home improvement stores. Recalled lithium-ion batteries must be disposed of differently than other batteries, because they present a greater risk of fire. Your municipal household hazardous waste (HHW) collection center may accept this recalled lithium-ion battery or device for disposal. Before taking your battery or device to a HHW collection center, contact them ahead of time and ask whether it accepts recalled lithium-ion batteries. If they don’t, contact your municipality for further guidance.

Hazard

The recalled power banks’ lithium-ion batteries can overheat and ignite, even when not in use, posing fire and burn hazards.

Incidents & Injuries

Zyntony has received two reports of lithium-ion battery overheating and catching fire, even when not in use, resulting in one minor burn injury and property damage, totaling about $3,300.

Remedy Instructions

Consumers should immediately stop using the recalled power banks and contact Kogalla for instructions on how to receive a free replacement power bank, including shipping. Consumers will be asked to fill out the online form at https://rtn.kogalla.com/products/request-batpak-replacement. Consumers should immediately dispose of the recalled power banks, in accordance with local and state regulations.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Replace at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Replace) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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