VanMoof B and S series bicycles
CPSC Recall #17-152 — May 15, 2017
Recall Summary
| Recall Number | 17-152 |
| Recall Date | May 15, 2017 |
| Remedy Type | Repair |
| Units Affected | 375 |
| Importer | VanMoof USA Inc, of Brooklyn, N.Y. |
| Manufactured In | Taiwan |
Where It Was Sold
| Aika Trading |
| Calhoun Cycle |
| Orange Pedal |
| The Garage OTR |
| Seattle E-bike and other bicycle stores nationwide and online from January 2014 through December 2016 for about $800. |
Product
VanMoof B and S series bicycles
Description
Recalled Bicycle Model NumbersM15C000707M15E002665M15E002684M15C000727M15C000746M15C000708M15E002666M15E002685M15C000728M15C000747M15C000709M15E002667M15E002686M15C000729M15C000748M15C000710M15E002668M15E002687M15C000730M15C000749M15C000711M15E002669M15E002688M15C000731M15C000750M15C000712M15E002670M15E002689M15C000732M15C000751M15C000713M15E002671M15E002690M15C000733M15C000752M15C000714M15E002672M15E002691M15C000734M15C000753M15C000715M15E002673M15E002692M15C000735M15C000754M15C000716M15E002674M15E002693M15C000736M15C000755M15C000717M15E002675M15E002694M15C000737M15C000756M15C000718M15E002676M15E002695M15C000738M15C000757M15C000719M15E002677M15E002696M15C000739M15C000758M15C000720M15E002678M15E002697M15C000740M15C000759M15C000721M15E002679M15C000722M15C000741M15C000760M15E002661M15E002680M15C000723M15C000742M15C000761M15E002662M15E002681M15C000724M15C000743M15C000762M15E002663M15E002682M15C000725M15C000744M15C000763M15E002664M15E002683M15C000726M15C000745M15C000764 Recalled Bicycle Model 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
Hazard
The front fender bolts do not break when an object gets stuck between the front tire and the front fender/mud guard, posing fall and impact hazards.
Incidents & Injuries
The firm has received two reports of riders injured when road objects created an obstruction between the bike fender and the front wheel. In both instances, the fender remained intact, because the stainless steel fender bolts did not break off. One instance resulted in bruises, scratches and a broken arm. In the second instance, the rider suffered a concussion.
Remedy Instructions
Consumers should immediately stop using the recalled bicycles and contact VanMoof to receive free replacement nylon bolts for the front fender and installation instructionThe repair can be completed by the consumer without assistance.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.