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Glass beer mugs

CPSC Recall #17-187 — July 13, 2017

Recall Summary

Recall Number17-187
Recall DateJuly 13, 2017
Remedy TypeRefund
Units AffectedAbout 500 (in addition, about 1,500 were sold in Canada)
ImporterThe TJX Companies, Inc. of Framingham, Mass.
Manufactured InPoland

Where It Was Sold

HomeGoods stores nationwide from May 2017 through June 2017 for about $4.  

Product

Glass beer mugs

Description

This recall involves 16.9 ounce (500 ml) glass beer mugs. The mugs have a label attached to the side of the mug that reads: “Handmade in Poland.”  A second label on the bottom of the mug has the HomeGoods style number 069386.  

Hazard

The glass beer mug can break if heated or used with hot liquid, posing burn and laceration hazards.

Incidents & Injuries

None reported in the U.S. HomeGoods has received two reports of the glass beer mugs breaking in Canada when heated or used with hot liquids, including one report of a burn injury to a consumer’s abdomen.

Remedy Instructions

Consumers should immediately stop heating or using the recalled glass beer mugs with hot liquid and return them to the nearest HomeGoods store for a full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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