GENERAL recreational off-highway vehicles (ROVs)
CPSC Recall #17-763 — August 22, 2017
Recall Summary
| Recall Number | 17-763 |
| Recall Date | August 22, 2017 |
| Remedy Type | Repair |
| Units Affected | About 1,600 |
| Manufacturer | Polaris Industries Inc., of Medina, Minn. |
| Importer | Polaris Industries Inc., of Medina, Minn. |
| Manufactured In | U.S. and Mexico |
Where It Was Sold
| Polaris dealers nationwide from June 2016 through July 2017 for between $16 |
| 300 and $19 |
| 000. |
Product
GENERAL recreational off-highway vehicles (ROVs)
Description
This recall involves all model year 2017 Polaris GENERAL Base and GENERAL Hunter two-seat, side-by-side recreational off-highway vehicles (ROVs). The GENERAL Base was sold in red and the GENERAL Hunter was sold in camo. “Polaris” is printed on the front grill, “GENERAL” is printed on the rear panel and “1000” is printed on the front panel. The VIN is printed on the left rear vehicle frame below the cargo box.
Hazard
Inconsistent tire pressure information can result in improperly-inflated tires, posing a crash hazard.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should immediately stop using the recalled vehicles and contact Polaris for a new tire pressure label and addendum to the owner’s manual. All known purchasers are being contacted directly by the firm.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product — whether recalled or not — you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.