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Arc’teryx Procline boots

CPSC Recall #17-210 — August 24, 2017

Recall Summary

Recall Number17-210
Recall DateAugust 24, 2017
Remedy TypeRepair
Units AffectedAbout 3,900 (in addition, about 500 were sold in Canada)
ImporterArc’teryx Equipment, a division of Amer Sports Canada Inc., of Vancouver BC, Canada
Manufactured InRomania

Where It Was Sold

Ski and outdoor specialty stores such as Moosejaw and REI nationwide and online at Arcteryx.com and retailer websites such as Moosejaw.com and REI.com from April 2016 through March 2017 for between $750 and $1
000. 

Product

Arc’teryx Procline boots

Description

This recall involves Arc’teryx Procline ski mountaineering boots sold in the following models:  Procline carbon support boot, Procline carbon lite boot. The boots were sold in one color, cayenne (orange)/black and in men’s sizes 7½ to 14 and women’s sizes 6 to 10½ (MONDO sizes 23-30.5). “Arc’teryx” is located on the front of the boot.  Men’s Procline support boot, and Men’s Procline lite boot. The boots were sold in one color, grey/black and in sizes 7½ to 14 (MONDO sizes 25-30.5). “Arc’teryx” is located on the front of the boot.  Women’s Procline lite boot, and Women’s Procline support boot. The boots were sold in one color, euphoria (yellow)/black and in sizes 6 to 10½ (MONDO sizes 23 – 27.5).  “Arc’teryx” is located on the front of the boot.  Only the foregoing models of boots that do not have a colored dot on the inside of the spoiler (the upper portion of the rear of the boot) are included in the recall.

Hazard

The axis pin located at the rear of the boot can dislodge, resulting in damage to the boot and posing a fall hazard.

Incidents & Injuries

The firm has received 18 reports of the axis pin dislodging. No injuries have been reported.  

Remedy Instructions

Consumers should immediately stop using the recalled boots and return them to an authorized Arc’teryx dealer for a free repair. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.

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