Outlet converters

CPSC Recall #18-006 — October 10, 2017

Recall Summary

Recall Number18-006
Recall DateOctober 10, 2017
Remedy TypeRefund
Units AffectedAbout 42,000
ManufacturerNingbo Litesun Electric Co. Ltd., of China
ImporterHome Depot Product Authority LLC, of Atlanta, Ga.
Manufactured InChina

Where It Was Sold

Home Depot stores nationwide and online at www.HomeDepot.com from February 2017 through July 2017 for about $5.

Product

Outlet converters

Description

This recall involves commercial electric 15-amp triplex outlet converters, also known as taps, with model number LA-05 and UPC 818897010121. The white plastic converters convert a single electrical outlet into three outlets with an outlet plug on the left, front and right side of the tap. The outlet taps measure 1.7 inches tall by 1.3 inches wide by 1.69 inches deep. On the front facing outlet, neutral and line (power socket) sizes are reversed. The model number is printed on the mold on the side that the prongs are located and the UPC number is printed on a sticker on the top of the converter along with the UL listing. 

Hazard

The outlet converters front outlet prongs are not configured correctly, resulting in reverse polarity when plugs inserted, posing shock and fire hazards.

Incidents & Injuries

The firm has received one report of a consumer who was shocked while using an outlet converter.

Remedy Instructions

Consumers should immediately stop using the recalled outlet converters and contact Home Depot for a full refund.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident — they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.