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Frontier wood chippers

CPSC Recall #18-700 - October 17, 2017

Recall Summary

Recall Number18-700
Recall DateOctober 17, 2017
Remedy TypeRepair
Units Affected25
ManufacturerDeere & Company, of Moline, Ill.
Manufactured InU.S.

Where It Was Sold

John Deere dealers nationwide from July 2017 through August 2017 for between $3
800 and $8
000. 

Product

Frontier wood chippers

Description

This recall involves Frontier Wood Chippers with model numbers WC1103, WC1105, and WC1205.The green and black landscaping machines have knives (blades) that grind up tree branches turning them into wood chips or mulch. The model number and “Frontier” brand name are printed on the side of the machine. The serial number is located on the inside surface of the right hand frame on the rear of the machine. Only wood chippers with the following serial numbers are included in this recall:ModelSerial NumberWC11031XFWC11XCH0801562 1XFWC11XVH0801563 1XFWC11XJH0801530 1XFWC11XPH0801539 1XFWC11XHH0801535 1XFWC11XTH0801524 1XFWC11XEH0801536 1XFWC11XCH0801537 1XFWC11XTH0801538 1XFWC11XCH0801545 1XFWC11XVH0801546 1XFWC11XCH0801540 1XFWC11XAH0801547 1XFWC11XAH0801550WC11051XFWC11XCH0801568 1XFWC11XTH0801541 1XFWC11XPH0801542 1XFWC11XJH0801544 1XFWC11XLH0801548 1XFWC11XHH0801549 1XFWC11XLH0801551 1XFWC11XEH0801553WC12051XFWC12XAH0800915 1XFWC12XVH0800914 1XFWC12XHH0800917 

Hazard

The wood chipper’s knives (blades) can break and discharge, hitting the operators or bystanders, posing a risk of injury.

Incidents & Injuries

None reported

Remedy Instructions

Consumers should immediately stop using the recalled wood chippers and contact a John Deere dealer for a free repair. John Deere is contacting all purchasers directly.

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

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Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.

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