Honda portable generators

CPSC Recall #18-072 - December 21, 2017

Recall Summary

Recall Number18-072
Recall DateDecember 21, 2017
Remedy TypeRepair
Units AffectedAbout 34,000
ManufacturerAmerican Honda Motor Company Inc., of Torrance, Calif.
Manufactured InU.S.

Where It Was Sold

Authorized Honda Power Equipment dealers and Home Depot stores nationwide from September 2016 through November 2017 for about $1
150.

Product

Honda portable generators

Description

This recall involves Honda portable gasoline generators with model numbers EB2800i and EG2800i. The recalled portable generators have a red front cover and a black metal frame. The EB2800i has a silver-colored control panel and the EG2800i has a black-colored control panel. “HONDA” and the generator model number are printed on the control panel. The serial number is located on a lower black metal frame towards the rear of the generator. The following model numbers, serial numbers and production date ranges are included in this recall: ModelSerial Number RangeProduction Date RangeEB2800iEAAA -1000037 thru 10154212016/07/31 -2017/09/19EG2800iEABA -2000047 thru 20201522016/07/29 -2017/09/20 

Hazard

The carburetor can leak gasoline, posing fire and burn hazards.

Incidents & Injuries

The firm has received 38 reports of fuel leakage from the generators. No fires or injuries have been reported.

Remedy Instructions

Consumers should immediately stop using the recalled generators and contact a local authorized Honda Power Equipment service dealer to schedule a free inspection and repair. 

What Should You Do?

Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.

Frequently Asked Questions

Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.

If the product caused a fire or burn injury, document the incident with photos and preserve the product if it is safe to do so. Report the incident to the CPSC at SaferProducts.gov and to your local fire department. Contact the manufacturer to inform them of the incident, they are required to track and report injuries to CPSC. You may also want to consult a personal injury attorney, as fire and burn injuries caused by defective products can be grounds for a product liability claim against the manufacturer.

In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.

If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.