Mountain bicycles
CPSC Recall #18-069 - December 27, 2017
Recall Summary
| Recall Number | 18-069 |
| Recall Date | December 27, 2017 |
| Remedy Type | Repair |
| Units Affected | About 1,300 (in addition, 1,800 were sold in Canada) |
| Manufacturer | Rocky Mountain Bicycles, of Canada |
| Importer | Rocky Mountain Bicycles, of Canada |
| Manufactured In | Taiwan and Canada |
Where It Was Sold
| Rocky Mountain bicycle dealers nationwide from June 2017 through November 2017 for between $2 |
| 600 and $7 |
| 300. |
Product
Mountain bicycles
Description
This recall involves all model year 2018 Altitude, Instinct and Pipeline mountain bicycles. The carbon fiber and aluminum bicycles were sold in different colors. The model name is printed on a sticker on the top tube of the bicycles. Rocky Mountain is printed on the down tube. The Rocky Mountain logo is also printed on the headbadge on the headtube. The specified platform family is also printed on the rear triangle of the bicycle at the seatstay.
Hazard
The brake cable housing was not secured properly during manufacturing, which can cause brake failure, posing a crash hazard to the rider.
Incidents & Injuries
None reported
Remedy Instructions
Consumers should stop using the recalled bicycles immediately and contact an authorized Rocky Mountain dealer for free inspection and free repair.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Repair at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly, either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Repair) at no cost to you.
Yes. If you were injured by a defective consumer product, whether recalled or not, you may have grounds for a product liability claim against the manufacturer and potentially the retailer. A recall notice can serve as evidence that the manufacturer was aware of the defect. Injuries that may support a claim include burns, lacerations, fractures, electric shock, choking incidents, and chemical exposure. Most product liability attorneys work on a contingency fee basis, meaning you pay nothing unless you win. Consult an attorney promptly, as statutes of limitation vary by state.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney, parent companies, distributors, and retailers may still bear liability in some circumstances.