Tuo Convertible High Chairs
CPSC Recall #18-078 — January 9, 2018
Recall Summary
| Recall Number | 18-078 |
| Recall Date | January 9, 2018 |
| Remedy Type | Refund |
| Units Affected | About 7,900 in U.S. (In addition, 2,000 in Canada) |
| Importer | Skip Hop, Inc., of New York |
| Manufactured In | China |
Where It Was Sold
| Babies ”R” Us |
| Buy Buy Baby |
| Target |
| Kohls |
| Dillards and other children specialty stores nationwide and online at Amazon.com and Skiphop.com from December 2016 through September 2017 for about $160. |
Product
Tuo Convertible High Chairs
Description
This recall involves the charcoal colored Tuo convertible high chair, which can be converted into a toddler chair. The style numbers are 304200 and 304200CN with a date code found on the back of the chair as follows: HH102016, HH11/2016, HH3/2017 and HH4/2017. The highchairs have a reversible seat pad, removable tray, 5-point harness, beechwood footrest and legs
Hazard
The front legs on the highchair can detach from the seat, posing fall and injury hazards to children.
Incidents & Injuries
Skip Hop has received 59 reports of the legs of the high chairs detaching, including eight reported injuries that resulted in a lip cut and bruises to children.
Remedy Instructions
Consumers should immediately stop using the recalled high chairs and contact Skip Hop for a full refund or an e gift card of equal value.
What Should You Do?
Stop using this product immediately. Contact the manufacturer for a Refund at no charge. If you experienced an injury, report it at SaferProducts.gov.
Frequently Asked Questions
Follow the consumer action instructions in the recall notice above. Most recalls require you to stop using the product and contact the manufacturer directly — either by calling the toll-free number listed in the official CPSC notice or by visiting the manufacturer's website. You generally do not need a receipt or original packaging to claim a remedy. The manufacturer is legally required to provide the remedy (Refund) at no cost to you.
Furniture tip-overs are a leading cause of pediatric injuries in the U.S., particularly dressers, bookcases, and television stands. CPSC data shows that a child dies approximately every two weeks from a furniture or TV tip-over. Unstable high chairs, baby swings, and bouncers are also frequent recall subjects due to fall risks. ASTM International standards now require that certain furniture must meet tip-over resistance standards, and CPSC has been actively pursuing mandatory requirements for dressers and chests. If you have furniture that was not recalled but feels unstable, wall-anchoring kits are widely available at hardware stores.
In most cases, no. CPSC-coordinated recall remedies are designed to be accessible without proof of purchase. Manufacturers typically ask consumers to self-certify ownership and may ask for photos of the product or its serial number. Some manufacturers request that you mail in a portion of the product (such as a cut cord or removed component) as proof of disposal. Check the specific remedy instructions for this recall for exact requirements. If you registered your product at the time of purchase, the process is usually even simpler.
If the original manufacturer has gone out of business, the recall remedy may no longer be available through them. In this case, contact CPSC directly at 1-800-638-2772 or cpsc.gov for guidance. If the brand was acquired by another company, the acquiring company may have assumed recall obligations. In some cases where a remedy is unavailable, CPSC advises consumers to safely dispose of the product. If you were injured by the product of a defunct company, consult a product liability attorney — parent companies, distributors, and retailers may still bear liability in some circumstances.